The 211 Maryland United Way Helpline is an information and referral service available in 150 languages that connects callers in need of food, housing, job resources, healthcare, childcare, and other vital services and resources. It also operates as a point of contact for natural disasters, public health emergencies, and other crises.
In the past year, over 140,000 calls were answered through the helpline with the top caller needs being housing, utility assistance and mental health services.
Not only does 211 provide information, it also serves as a barometer of need in our community, allowing United Way to identify trends and fill gaps in addressing education, economic advancement, and health in central Maryland.
211 is available 24/7/365 via phone, text, and online because when emergencies happen, 211 is a trusted, compassionate, comprehensive, and reliable resource.
Anyone can dial 211 for free, confidential help.